I know, we like to think we’re “doing our job” by “educating our patients” and making sure they “understand” how “important it is that they ______”. The blank can be filled-in with all kinds of things such as, floss, brush at least 2 times a day, rinse with our super galactic formula rinse, complete treatment…UGH!!! Do you know how completely uninspiring all of that is for our patients? Do you think they don’t know what they “should” be doing?
Posts Taggedconnection
10 Steps to Building Lifelong Patient Loyalty
The key to creating lifelong loyal patients lies in our ability to build trust and rapport with our patients. And, it begins before the first call to our office. I’ve compiled an easy to follow guide as a means for examining ten distinct areas that have an immediate and lasting impact on a new patients’ perception of their dental experience. I invite you, along with your team, to use this guide and look closely at your current office procedures, practices and personal interactions that make up the new patient experience. Even the slightest shift in one area can make a dramatic difference in your efforts to build a trusted, lifelong relationship with every new patient.
3 Unique and Fun Ways to Market Your Practice and Engage Patients
Relationship. Relevance. Service. I firmly believe these are the keys to designing and maintaining a thriving practice. And, when we go the extra mile in each of these areas…well, like I tell my patients in…